F.A.Q
Frequently Asked Questions:
How long will it take to receive my order?
We aim to process and dispatch orders within 5 to 10 business days.
Once dispatched, standard delivery usually takes between 2 to 7 business days, depending on your delivery location.
How can I check the status of my order?
The fastest way to check your order status is via your Order Confirmation email. That email contains a direct link to your personal order status page, which updates in real-time.
Once your order leaves us, we will send you a second email containing your tracking information. (Please note: the standard Courier delivery timeline is 2-7 working days depending on location).
If you cannot locate your confirmation email or have any questions please email customerservice@fleetline.co.nz with your name and order number.
What is the warranty on my product?
Warranty on STEDI products range from 12 - 60 months
Where do these products come from?
Fleetline products are designed, engineered, manufactured and rigorously tested right here in New Zealand.
STEDI products are designed, engineered, and tested in Australia.